Some time last year, I wrote about the KM equation (E=mc2).
A recent article about Gen Y and their attitudes to work noted that young employees want four things from their workplace; meaning, autonomy, feedback, and trust. This reminded me of the KM equation.
What the article was really trying to say was that Gen Y people want a vibrant and energetic workplace. Now the first item about meaningful work directly relates to the meaning part of the KM equation. It is a precursor to the others which are more about the work environment. Autonomy has strong health benefits and generates a positive workplace through enabling workers to decide on work priorities. Feedback obviously is in relation to assessing and monitoring performance and giving a few words of encouragement on a frequent basis. Finally trust in the working relationships is then developed if all of the above are first generated. These last three items all require regular and quality communication – the other part of the KM equation.
It’s amazing how simple it is to reduce things down to easy mathematical equations – although these four items of meaning, autonomy, feedback and trust provide a slightly more sophisticated and nuanced view than just that KM equation!